Fees, Insurance, & Financial Responsibility
At HEAL Center for Counseling and Complementary Health, LLC (HEAL CCC), we believe understanding the cost of care should be straightforward and transparent. Whether you are seeking psychotherapy, health coaching, or relationship education, we want you to have clear information about fees, insurance options, and financial responsibilities before beginning services.
Complimentary Consultation
Initial Consultation (15 Minutes) — Free
Prospective psychotherapy clients may schedule a complimentary 15-minute phone or telehealth consultation to discuss concerns, ask questions about services, and determine whether HEAL CCC may be a good fit for their needs.
Please note: The consultation is informational only and does not establish a therapist-client relationship. It does not include clinical assessment, diagnosis, treatment, or crisis intervention.
Psychotherapy & Behavioral Health Services
The following self-pay rates apply to clinical mental health and behavioral health services.
| Service | Fee |
|---|---|
| Comprehensive Initial Psychotherapy Evaluation (90791) – 60 minutes | $175 |
| Individual Psychotherapy (90832) – 30 minutes | $85 |
| Individual Psychotherapy (90834) – 45 minutes | $105 |
| Individual Psychotherapy (90837) – 60 minutes | $155 |
| Crisis Psychotherapy (90839) – First 60 minutes | $150 |
| Crisis Psychotherapy Add-On (90840) – Additional 30 minutes | $70 |
| Interactive Complexity (90785)* | $15 |
| Health Behavior Assessment (96156) – 60 minutes | $100 |
| Health Behavior Intervention (96158) – 30 minutes | $75 |
| Health Behavior Intervention Add-On (96159) – Additional 15 minutes | $25 |
*Interactive Complexity is an add-on service that may be billed when clinically appropriate based on communication challenges, treatment complexity, or other clinical factors.
Non-Clinical Services
In addition to psychotherapy services, HEAL CCC offers educational and wellness-focused services designed to support personal growth, healthier lifestyles, and stronger relationships.
These services are not psychotherapy, do not diagnose or treat mental health conditions, and are generally not covered by health insurance.
BETTER Minds Health Coaching
BETTER Minds Health Coaching supports individuals in developing sustainable lifestyle habits that promote overall well-being. Coaching focuses on education, accountability, and practical strategies related to nutrition, sleep, stress management, movement, self-care, and healthy behavior change.
| Service | Fee |
|---|---|
| Initial Wellness Roadmap – 90 minutes | $125 |
| Ongoing Review & Education – 60 minutes | $100 |
Prepare/Enrich Relationship Facilitation
Prepare/Enrich is a research-based relationship assessment and educational program for dating, engaged, married, and committed couples. Sessions focus on strengthening communication, navigating conflict, building on relationship strengths, and developing practical relationship skills.
| Service | Fee |
|---|---|
| Orientation Session (Approximately 75 minutes) | $100 |
| Feedback Session (Approximately 90 minutes) | $149 |
| Follow-Up Skills Session (Approximately 60 minutes) | $90 |
| Graduation Session (Approximately 45 minutes) | $75 |
Insurance Information
HEAL CCC is in-network with many insurance plans for psychotherapy and behavioral health services. Your insurance carrier determines your benefits, including deductibles, copayments, coinsurance, authorization requirements, and covered services.
As a courtesy, HEAL CCC submits claims to participating insurance plans. However, insurance verification is not a guarantee of payment, and clients remain responsible for understanding their coverage and any balances owed.
If we are not participating with your insurance plan, you may choose to:
- Pay the self-pay rate for services.
- Request a superbill for possible out-of-network reimbursement when applicable.
Please note that health coaching and Prepare/Enrich services are non-clinical services and are not billed through health insurance.
Financial Responsibility
Payment
Payment is due at the time services are provided unless other arrangements have been made in advance. HEAL CCC accepts most major credit cards, debit cards, CareCredit, and HSA/FSA cards.
Insurance Client Responsibilities
If you choose to use insurance, you are responsible for:
- Copayments
- Coinsurance
- Deductibles
- Services not covered by your insurance plan
- Claims denied by your insurance carrier
- Services determined not to be medically necessary by your insurance plan
Insurance Changes
Please notify HEAL CCC before your appointment if your insurance coverage changes. Failure to provide updated insurance information may result in denied claims, and you may be responsible for the full cost of services.
Insurance Limitations & Diagnosis Requirements
When using insurance benefits, your therapist may be required to provide a diagnosis and clinical information to your insurance company as part of the claims and authorization process.
Insurance plans may:
- Limit the number or frequency of sessions
- Require prior authorization
- Review medical necessity
- Request clinical documentation
- Deny coverage for services they determine are not covered
HEAL CCC can assist with insurance-related questions and claims submission when applicable; however, payment and coverage decisions are ultimately determined by your insurance carrier.
Good Faith Estimate
If you are paying for services yourself and are not using insurance, federal law provides you with the right to receive a Good Faith Estimate of expected charges before services begin. You may request a Good Faith Estimate at any time before or during treatment. You can view HEAL CCC’s Good Faith Estimate information here: https://healccc.com/gfe/
Questions About Fees or Insurance?
If you have questions about fees, insurance participation, payment policies, or your financial responsibility, please contact our office before beginning services. We are happy to help you understand your options so you can make informed decisions about your care.